How much do you charge for shipping?
We charge shipping based on the dollar amount that is spent. The amount that you pay for shipping covers the shipping charges and packaging to ensure that your item(s) get to you safely.
$0 to $25.00 is $7.95
$25.01 to $50.00 is $10.95
$50.01 to $75.00 is $13.95
$75.01 to $100.00 is $16.95
$100.01 to $150.00 is $18.95
$150.01 to $250.00 is $23.95
$250.01 to $350.00 is $28.95

How long does shipping take?
Shipping generally takes 7-10 business days in the United States depending on where your order is being shipped to. We are located in Santa Rosa, California and ship UPS Ground. Therefore the farther away your package is being shipped to, the longer it will take to reach you. Please be sure to order enough in advance for gift orders being sent for special occasions and holidays in order to ensure that your order reaches you/the recipient in time. For Christmas delivery, make sure your order is placed by December 13th in order to ensure delivery in time for Christmas. After December 13th we cannot guarantee your package will be delivered by Christmas.

I need my item sooner than 1-6 business days. Can you ship it to me sooner?
In order to get your item sooner, please contact us by phone or e-mail. Additional shipping charges may apply. Any order not going UPS Ground is not eligible for free shipping.

Has my order shipped?
You may check your order status to find out if your order has been shipped.

How do I get my tracking number?
Your tracking number will arrive in your shipping e-mail confirmation. You may also obtain your tracking number by checking your order status.

Do you ship to my country?
We currently are only shipping to the 48 continental US States. We ship to Alaska and Hawaii via USPS. If you would like something shipped internationally please contact us either by phone or e-mail befor placing an online order because extra shipping charges do apply.

Can I change my shipping address?
If your order has not already shipped, you may contact us with your updated shipping address.